Integrations
One panel — all communication channels. Connect email, chat, phone and social media.
Connect any mailbox. Every email becomes a ticket.
AvailableChat widget on your website — customers write, you respond from the panel.
AvailableEmbed a contact form on your website — submissions go straight to the helpdesk.
AvailableIntegration with Datera, SuperVoIP, Plivo and Twilio. Phone calls become tickets.
AvailableCustomer context from invoices, payment history — all visible when handling a ticket.
AvailableFull customer profile, contact history — agents have complete context on every ticket.
AvailableFacebook Messenger — handle Facebook messages directly from the panel.
Coming soonWhatsApp Business API — communicate via WhatsApp from within the helpdesk.
Coming soonNotifications about new tickets in your chosen Slack channel.
Coming soonAutomations with 5000+ apps via Zapier or Make (formerly Integromat).
Coming soonFull REST API to integrate InHelp with any system.
AvailableReal-time event notifications — new ticket, status change and more.
AvailableConnect InHelp with the tools you use and serve customers from one place.